pha's notebook for Englisy study

September-19

電話を受ける 16:11

  1. Hello.
  2. This is ABC company.
  3. How can I help you?
  • May I have your name?
  • May I ask who is calling?
  • Who's speaking, please?
  1. What department, please?
  2. Hold on, please.
  • Could you repeat that again ?
    • I beg your pardon ?
  1. He is in a meeting right now.
  2. He is out now.
  3. He is off today.
  1. Shall I take a message ?
    • Would you like to leave a message ?
  2. Shall I have him call you back ?
  • Could you call again later ?
    • Would you mind calling again tomorrow ?
  1. I am not the person in charge.